Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring