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Matthew Brock, DDS, MSD

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Matthew Brock, DDS, MSD
Southeastern Endodontics
(11 Reviews)
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2030 Hamilton Place Boulevard Ste #380 Chattanooga, TN 37421
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About

Matthew Brock, DDS, MSD

We are open Monday-Friday 8:00-5:00.

We will always do our best to work in emergency patients.

We accept Mastercard, Visa, Discover, AmEx, Cash, Check, Citihealth, CareCredit
Primary Specialty

Dentist

Gender Male
Map and Directions
2030 Hamilton Place Boulevard Ste #380, Chattanooga, TN 37421
Services Matthew Brock, DDS, MSD is a dentist/dental office located in Chattanooga, TN. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Matthew Brock, DDS, MSD at (423) 892-4727 to schedule an appointment in Chattanooga, TN or get more information. Additional Services Endodontist
Consumer Feedback
(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Value
4 star average for Value
Recommended
1 star average for Recommended
View All 11 Reviews Add a Review
Recent Reviews
I went to see Dr Brock on Jan 4, 2024 for a consultation. It was for two teeth to have root canal surgery. In his explanation and my expressed concerns, he spoke to me in a very condescending manner. When he asked if I wanted him to proceed, I said "yes" and "no". I was concerned about the pain. His response was "I don't know what to do with that answer." He showed no concern for my fear of pain.

I had the procedure done on Thurs. Jan 25, 2024. Friday I called because I was in lots of pain. He said it was important to follow the pain protocol they had laid out. He never suggested t hat the infection might still be in the gun area.

Friday, late evening, I called Dr Brock's office. There was a message that if there was an emergency to leave a message and someone would call me back. I called two times that evening. No one called back. I even called the Pharmacy for help but he said there wasn't anything he could do and to call t he doctor's emergency number. I was unable to sleep all night.

By Sunday morning I was in so much pain that I went to Urgent Care. I called Dr Brock's office while in the exam room. No reply. They prescribed amoxicillin for the infection and pain meds. No relief by the evening. I went to the Emergency Room. More pain meds.

Monday morning I went to see Dr Brock. I told him no one had answered the emergency number. He did seem to care. He wasn't monitoring it. He gave me a different antibiotic. Adjusted pain meds slightly and sent me home. He did not seem to care that I was in so much pain for the whole weekend and that no one from his office responded to my calls for help.

March 12, 2024 I contacted Darla, Dr Brock's office manager so speak to her about this lack of care and the additional expenses I incurred because of this. She spoke to Dr Brock and he said he wouldn't do anything about these expenses. He had done all his procedures correctly.

He has a terrible bedside manner and poor communication skills when dealing with a person's concerns and questions. His office breakdown in regards to lack of emergency monitoring in the evening and weekend IS his responsibility. I feel he should come up in front of the review board and answer to the harm he has caused.
by Cheri xxx.xxx.141.40
March 12, 2024
I have never experienced such arrogance and disdain, such lack of empathy, and so little bedside manner. He should be barred from practice. I went in with an abscessed tooth and in excruciating pain. He poked around at it with instruments which was very painful. When I said that it hurt, he said disdainfully, “Well, I guess I could numb you.” “Yes please,” I responded. He did but did not wait for it to take effect. I had to stop him because it hurt and he was very rude about it. He is a perfect example of what makes people afraid to go to the dentist. I wouldn’t even leave him one star but there was no option for “run for your life.”
by Toothache xxx.xxx.192.186
September 17, 2018
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Recent Polls
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did your mouth feel clean after your appointment?
Not really
Was this provider's staff friendly?
Not Really
Did this provider seem well-trained and experienced?
Somewhat
by Anonymous xxx.xxx.116.137
May 22, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Not really
Did this provider answer all of your questions?
Mostly
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.66.65
April 23, 2014
> View All Polls
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