Steven Frank, DO

Steven Frank, DO
Rehoboth-Seekonk Medical Center - 28 538 Winthrop Street Rehoboth, MA 02769
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
My experience was awful. He does not want to take time with patients, speaks down to the elderly, does not make sure someone with hearing aids can hear and misdiagnosed an elderly patient with arthritis (she had a fractured pelvis-broken in 2 places!) He also put her on muscle relaxers, which are contra-indicated for an elderly patient. It made her confused, shaky and unstable. A terrible doctor, just terrible.
by jackqueline4
February 20, 2012
Did this provider answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
February 13, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this family doctor use current and safe equipment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
February 06, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 09, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
January 04, 2012
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office too cold?
No, it was fine
by Anonymous
December 30, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this family doctor answer all of your questions?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
December 22, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
November 16, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
November 15, 2011
Did this provider use excessive foul language?
No
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this family doctor use current and safe equipment?
Yes
by Anonymous
September 21, 2011
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