Mark Henderson, MD

Mark Henderson, MD
St Joseph Hospital 360 Broadway Bangor, ME 04402
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider offer flexible appointment times?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office easy to locate?
Fairly Easy
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.95.17
January 03, 2014
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was this endocrinologist friendly?
Friendly Enough
by Anonymous xxx.xxx.76.46
April 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.79.27
April 23, 2012
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They answered all of my questions thoroughly. They were extremely responsive and gave me so much vital information.
by Dave Lloyd
March 05, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Yes
Does this endocrinologist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
February 07, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this endocrinologist friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
August 23, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 19, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
May 26, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider listen to your input and concerns?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
May 11, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
May 04, 2011
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