Hina Patel, OD

Hina Patel, OD
Ultimate Eyecare 9430 W Broadway, Ste 144 Pearland, TX 77584
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider promptly return your phone calls?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
September 12, 2011
Was this provider late to your appointments?
No, they were on time
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
September 12, 2011
Was the waiting area spacious?
No, but I can always find a seat
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
September 02, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were you able to relax during your appointment?
Yes
Does this provider use current and safe equipment?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
August 22, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
August 16, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Anonymous
August 08, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office too cold?
No, it was fine
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
August 05, 2011
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They made the extra effort to make sure every question and concern I had was addressed. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Anonymous
August 03, 2011
The staff here is so friendly. They do a thorough exam for both adults and children. They work with you when something happens, like your dog chews up your kids glasses.. They always remember our family and work with your schedule. Highly recommend them to all my friends.
by Anonymous
June 10, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you recommend this provider to others?
Yes
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Would you refer this provider to a family or friend?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
May 25, 2011
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