Margaret Shelly, MD

Margaret Shelly, MD
1755 Commonwealth Ave Brighton, MA 02135
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Consumer Feedback

(20 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.30.62
April 04, 2012
I always schedule my appointments for the early morning because of my work schedule. I have never had a problem with long waits in either the waiting room or the exam room. Dr. Shelly is attentive and kind. She sits with you and asks questions before and after the exam - both the standard health type questions and the more personal whats new, how's life been type things. She makes you feel comfortable and does not talk down to you while she is dicussing your health and her findings - an issue I have had with past doctors. The receptionist is effcient and extremely polite. All in all, I love going to the doctor - who would have guessed.
by Rachel
January 25, 2012
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
January 13, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office easy to locate?
Fairly Easy
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
November 12, 2011
Was this family doctor friendly?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
October 31, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
October 05, 2011
Does this family doctor use current and safe equipment?
Fairly current
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
August 16, 2011
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous
April 29, 2011
Would you recommend this provider to others?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you experience unnecessary pain during your visit?
No
Did this provider have bad breath?
Not at all, I didn't notice a smell.
by Anonymous
April 04, 2011
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
March 23, 2011
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