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Russell Britton, MD

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Greater Portland Pediatric

South Portland, ME
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Russell Britton, MD
Greater Portland Pediatric
(22 Reviews)
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75 John Roberts Rd # B South Portland, ME 04106
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
Yes
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
November 10, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 11, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
September 26, 2011
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this pediatrician allow you to be with your child at all times?
Yes, they allowed me to accompany my child
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
September 20, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did you experience unnecessary pain during your visit?
No
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
September 05, 2011
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
August 31, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. Their staff is very friendly and professional. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Rita Ramsay
August 09, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider give unbiased advice?
Yes
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
July 18, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous
June 07, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
May 20, 2011
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Map and Directions
75 John Roberts Rd # B, South Portland, ME 04106