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Matthew Farrell, MD

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Matthew Farrell, MD
Brookfield Family Medicine
(20 Reviews)
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60 Old New Milford Rd Brookfield, CT 06804
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office easy to locate?
Fairly Easy
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 20, 2011
The staff was friendly enough, but I expected more of a warm welcome from a family practice. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. They seem to be more concerned about quantity of business over quality. A full physical involved 10 minutes with the doctor and that included him reading the results.
by Patient
August 08, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
July 12, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 06, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
June 28, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
April 27, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
March 18, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous
March 17, 2011
Was this provider's staff friendly?
Yes
by Anonymous
March 05, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider have reasonable prices?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
March 01, 2011
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Map and Directions
60 Old New Milford Rd, Brookfield, CT 06804