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Dr. Jill Hagen & Dr. Lauren Grossman, Podiatrists

Dr. Jill Hagen & Dr. Lauren Grossman, Podiatrists
Dr. Jill Hagen & Dr. Lauren Grossman, Podiatrists
(19 Reviews)
(201) 431-5118 363 Grand Ave Englewood, NJ 07631
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Consumer Feedback

(19 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. The office was very easy to locate. I didn't have any trouble finding it at all. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. All of my questions were answered fully during the appointment, which really put my mind at ease. It was extremely informative.
by Shane
December 29, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
December 15, 2011
They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay.
by florence sacino
September 15, 2011
I'll definitely be going back. I didn't have a bad experience. They were late a few times to my appointments. I wish they had made more of an effort to be on time. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by CL
August 09, 2011
All of my questions were answered fully during the appointment, which really put my mind at ease. It was extremely informative. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Tony
August 01, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider give unbiased advice?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
July 25, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider answer all of your questions?
Yes
by Anonymous
June 15, 2011
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous
April 25, 2011
Did this provider prominently display their diplomas or business license?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
April 19, 2011
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Map and Directions
363 Grand Ave, Englewood, NJ 07631