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Joseph Casella, DO

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Joseph Casella, DO
Sparta Medical Assoc
(38 Reviews)
> Get Phone Number & Directions
272 rt 206 north Andover, NJ 07821
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Consumer Feedback

(38 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this general practitioner to others?
I Already Have
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
November 29, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this general practitioner use current and safe equipment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 21, 2011
Are you going to visit this provider again?
Without a doubt!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
November 17, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 04, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous
October 22, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider rush your appointment?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
September 09, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
August 24, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this general practitioner use current and safe equipment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
August 17, 2011
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They made the extra effort to make sure every question and concern I had was addressed. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
by Long-standing patient
August 11, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Are you going to visit this provider again?
Without a doubt!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
July 14, 2011
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Map and Directions
272 rt 206 north, Andover, NJ 07821