Directory > Providers > Eye Care > Ophthalmologist > PA > Ephrata > Persila Mertz, MD > Reviews

Persila Mertz, MD

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Persila Mertz, MD
(24 Reviews)
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PO Box 268 Ephrata, PA 17522
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Anonymous
May 25, 2011
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
March 30, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
March 28, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Would you refer this provider to a family or friend?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider have bad breath?
Not at all, I didn't notice a smell.
by Anonymous
March 10, 2011
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Map and Directions
PO Box 268, Ephrata, PA 17522