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Rosen-Hoffberg Rehabilitation & Pain Management
(39 Reviews)
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1001 Cromwell Bridge Rd, SUITE 200, SUITE 200 200 Towson, MD 21286
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Consumer Feedback

(39 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance. They don't treat their clients equally at all, and only make time for their favorite clients. If they didn't like me, they didn't make time for me. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by princess
February 19, 2012
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
February 13, 2012
Was this provider's staff friendly?
Yes
Did this provider have reasonable prices?
Absolutely!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 30, 2012
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
by Anonymous
December 24, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider offer flexible appointment times?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
December 02, 2011
Does this provider have helpful information available online?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 31, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was this provider's staff friendly?
Not Really
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
October 08, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous
September 29, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. They definitely pressured me to buy products. I felt like they were just trying to make money off me. They gave about the same level of care as others I have been to for the same problem.
by heather elmer
September 17, 2011
Are you going to visit this provider again?
Not if my life depended on it
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was this provider's staff friendly?
Friendly Enough
by Anonymous
September 06, 2011
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Map and Directions
1001 Cromwell Bridge Rd, SUITE 200, SUITE 200 200, Towson, MD 21286