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Stacey Staats, MD

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Stacey Staats, MD
Murphy & Staats
(26 Reviews)
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5212 Lyngate Ct Burke, VA 22015
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. It seemed like they went out of their way to encourage me, and were very supportive of all my values and beliefs about parenting issues. I know I can always count on them. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by lcw
May 16, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
April 23, 2011
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
by Anonymous
April 20, 2011
Drs Murphy and Staats are the very best in pediatric care in NOVA. I would NEVER consider taking my child anywhere else. I went to them because they were the pediatricians for one of my friends when she was growing up (in her 30's now!). My friend takes her daughter there now. Can't say enough nice things about them. The office staff always tries to be accommodating and works with you, especially when you're child is sick. You always get a follow up call the next day to check and see how your child is doing after the visit. Even on the weekends they have a dr on staff and open hours for sick kids. What other drs office does that??? They never seem to be flustered by crying, miserable babies or kids. Often times, when that happens you can tell other drs offices are on edge. Not them, they show the utmost sympathy for the child and try their best to help parents calm their upset child. Their insurance biller is a saint and works very hard to resolve any problems you might have. Always courteous, always professional and always amazing. Sometimes the wait might be longer, but its completely worth it for the care and peace of mind you receive in return.
by LMFC
March 28, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 20, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
March 16, 2011
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5212 Lyngate Ct, Burke, VA 22015