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Rebecca Clemenz, MD

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Columbia, SC

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Rebecca Clemenz, MD
St Andrews Dermatology
(19 Reviews)
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7039 Saint Andrews Rd Columbia, SC 29212
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.193.51
March 16, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office easy to locate?
Fairly Easy
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to make an appointment with this provider?
Yes
by Anonymous
January 19, 2012
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this provider's office clean?
It was satisfactory
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 27, 2011
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider give unbiased advice?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
June 21, 2011
I will definitely recommend them to people I know. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Marily
May 12, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
May 10, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
May 09, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you going to visit this provider again?
Sure
by Anonymous
March 29, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
March 09, 2011
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Map and Directions
7039 Saint Andrews Rd, Columbia, SC 29212