Robert Hendley, MD

Robert Hendley, MD
11050 Crabapple Rd Roswell, GA 30075
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Are you going to visit this provider again?
If I need to, I'll return
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Not really, it could be better
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
October 31, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you recommend this ophthalmologist to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
October 04, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider late to your appointments?
No, they were on time
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 25, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's staff friendly?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
August 24, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too cold?
No, it was fine
Was this provider friendly?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
August 08, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories.
by Anonymous
July 31, 2011
Would you recommend this provider to others?
Yes
by Anonymous
March 16, 2011
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