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Robert Bashuk, MD

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Robert Bashuk, MD
Northwest Neurology
(12 Reviews)
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3875 Austell Road, Suite 204 Austell, GA 30106
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Staff
4.5 star average for Staff
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.85.158
October 07, 2014
Was this neurologist friendly?
I didn't feel very welcome
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office clean?
It was satisfactory
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Tia xxx.xxx.28.128
November 08, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to relax during your appointment?
Yes, I was completely at ease
Would you recommend this provider to others?
I Already Have
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.71.161
October 26, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider have reasonable prices?
Yes
by Anonymous
February 29, 2012
I did experience some pain that I felt could have been avoided, but it wasn't too bad. The magazines in their waiting room were so boring. It made my time in the waiting room drag. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Norma
January 29, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They left me alone in the appointment room for quite a while. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They have really great customer service here. They always put their customers first, regardless of the situation.
by Jen Harris
November 29, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
November 21, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I will definitely recommend them to people I know. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Charlotte Prince
October 10, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
September 09, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office too cold?
Yes, I was freezing
by Anonymous
June 28, 2011
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Map and Directions
3875 Austell Road, Suite 204, Austell, GA 30106