They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. His nurse is the most friendly, welcoming, kindest nurse I've ever dealt with. The staff was warm and professional, and make the whole experience much better. All my questions were answered. The office was very easy to locate. I didn't have any trouble finding it at all. He has done surgery on me, my husband and our son. I was more than satisfied everytime. I will always op for Dr. Wilson when the need for an ENT occurs in my family.