Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office clean?
It was satisfactory
Does this provider remember you by name?
Sometimes, but not always