David Hammond, DO, MD

David Hammond, DO, MD
Forefront Dermatology 1000 E Paris Ave Se Ste 2 Grand Rapids, MI 49546
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Consumer Feedback

(50 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I got an appointment quickly. I've never had to wait too long.
by drumbum2400
September 21, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider promptly return your phone calls?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 01, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 15, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you experience unnecessary pain during your visit?
No
Did this provider prominently display their diplomas or business license?
Yes
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous
August 13, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this dermatologist use current and safe equipment?
Yes
by Anonymous
August 11, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I considered their waiting area chairs to be pretty comfortable. I didn't mind waiting at all. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Klkhatir
August 10, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this dermatologist friendly?
Extremely Friendly
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 02, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
July 25, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
July 15, 2011
I was pleased to see that their equipment looked new and well taken care of. It really put me at ease to see that nothing was old or falling apart. They always made sure that I wasn't in any pain. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by GJN
July 11, 2011
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