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William Looney, MD

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Sherman, TX

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William Looney, MD
Ear, Nose & Throat (ENT) Centers of North Texas - Sherman
(20 Reviews)
> Get Phone Number & Directions
2600 N US Hwy 75 Sherman, TX 75090
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider seem irritated to be working with you?
No, they were polite
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
February 15, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
February 08, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this ENT Otolaryngologist answer all of your questions?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
February 07, 2012
Was this ENT Otolaryngologist friendly?
Extremely Friendly
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you recommend this ENT otolaryngologist to others?
Yes
by Anonymous
February 06, 2012
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Would you recommend this ENT otolaryngologist to others?
Absolutely Not
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous
January 20, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
January 19, 2012
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Angel Cummings
November 14, 2011
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by CMG
August 30, 2011
Was the waiting area spacious?
Yes
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this ENT Otolaryngologist answer all of your questions?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
August 08, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
July 20, 2011
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Map and Directions
2600 N US Hwy 75, Sherman, TX 75090