Wayne Kirkham, MD

Wayne Kirkham, MD
Artistic Voice Institute 7777 Forest Ln Ste C506 Dallas, TX 75230
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
August 02, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
August 02, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
July 15, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
July 12, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's staff friendly?
Yes, they went above and beyond
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 17, 2011
Did this provider rush your appointment?
No
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
May 13, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 30, 2011
Not only did they not offer a remedy for my condition, I had to go somewhere else to get help. My input was completely ignored here in regards to my treatment method. They made me feel stupid for saying anything at all. I would never recommend them to anyone. They were terrible. Dr. Kirkham has alot of famous patients he provides a pamphlet with a list of them throughout his waiting room. I went to Dr. Kirkham with a sore throat, stuffed up head and earache. He spent twenty seconds with me and then I was dismissed. The next day I went to CareNow and was diagnosed with strep throat, pneumonia and sinisitis....I bet this doesn't happen if your famous. I feel really ripped off and angry.
by sick of pretentious doctors
April 19, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
April 11, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
March 25, 2011
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