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Walter Leon, MD

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Walter Leon, MD
(41 Reviews)
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3602 Matlock Rd Ste 208 Arlington, TX 76015
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider promptly return your phone calls?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 21, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 13, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
May 16, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I appreciate that they've never over-treated my child. I've had some doctors that want to run really expensive tests or make you get an X-Ray for a very common illness, but they don't do that here. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. The office was very easy to locate. I didn't have any trouble finding it at all.
by miles
May 10, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I appreciated that they allowed me to accompany my child, and didn't make me wait in the waiting room. It's always made me nervous when I wasn't allowed to be with my child at other places.
by Mary
April 08, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider prominently display their diplomas or business license?
Yes
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
by Anonymous
March 30, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you experience unnecessary pain during your visit?
No
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
by Anonymous
March 30, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 22, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem up-to-date with the current advancements in their field?
Yes
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
March 03, 2011
They put in the extra effort to make me feel valued and important. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Whenever I asked them for more information about anything, they were happy to take the time to give me as much information as I wanted. They made me feel like every question I had was important. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not.
by Annette C Cerda
March 01, 2011
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Map and Directions
3602 Matlock Rd Ste 208, Arlington, TX 76015