Joann Hensel, MD

Joann Hensel, MD
Eye Centers Of Southeast Texas 3129 College St Ste 101 Beaumont, TX 77701
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Are you going to visit this provider again?
Without a doubt!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
May 05, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 30, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office clean?
It was satisfactory
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous
April 27, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office too loud?
No, it wasn't too loud
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 20, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider use current and safe equipment?
Yes
Was it easy to make an appointment with this provider?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
March 28, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They always take the time to listen to me. I know they really care about me and what I have to say. I was highly impressed with how comfortable the chairs in the waiting room were. Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment.
by Anonymous
March 18, 2011
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