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Stephen Houston, MD

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Stephen Houston, MD
Southwest Skin & Cancer Clinic
(32 Reviews)
> Get Phone Number & Directions
4419 Frontier Trl Ste 110 Austin, TX 78745
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.133.56
March 27, 2012
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I am going to refer everyone I know here. I absolutely love this place. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Teresa L
March 05, 2012
Did this provider rush your appointment?
No
Does this provider give unbiased advice?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
February 19, 2012
Would you refer this provider to a family or friend?
Yes
Was this provider late to your appointments?
No, they were on time
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's staff friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
January 17, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 12, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
October 19, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I am going to refer everyone I know here. I absolutely love this place.
by Mary Manford
October 13, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Would you recommend this dermatologist to others?
Yes
by Anonymous
October 05, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 08, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's staff friendly?
Yes
Does this provider promptly return your phone calls?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 24, 2011
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Map and Directions
4419 Frontier Trl Ste 110, Austin, TX 78745