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Anne Hayes, MD

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Anne Hayes, MD
High Desert Derm
(14 Reviews)
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509 Hammill Ln Reno, NV 89511
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Erin
May 18, 2011
Would you recommend this provider to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
May 18, 2011
Was this provider's office too cold?
No, it was fine
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
May 07, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Mary Lafferty
February 25, 2011
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Map and Directions
509 Hammill Ln, Reno, NV 89511