Matthew Cooper, DC

Matthew Cooper, DC
Matthew Cooper, DC 31 Cochituate Rd. Wayland, MA 01778
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I wasn't stiff at all after my appointment. They are always very careful, and make sure I'm always comfortable. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by x
November 18, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you refer this provider to a family or friend?
Yes
by Anonymous
September 22, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
April 09, 2011
Did you experience excessive stiffness after visiting this chiropractor?
Definitely not! I felt fantastic when I left!
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
March 01, 2011
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