Florida Academy Of Massage & Skin Care

Florida Academy Of Massage & Skin Care
Florida Academy Of Massage & Skin Care Colonial Center, 4387 Colonial Blvd. Fort Myers, FL 33966
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
1.5 star average for Recommended
Value
4 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider rush your appointment?
No
Did this provider seem irritated to be working with you?
No, they were polite
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
by Anonymous xxx.xxx.157.91
January 04, 2014
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was the waiting area spacious?
No, multiple people had to stand
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Was this massage therapist friendly?
Absolutely Not! He/She was very rude and made me uncomfortable
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Juan xxx.xxx.153.148
October 08, 2013
your front desk girl of course the younger one I presume was a complete imbecile!!! She shouldn't be even working up front-she absolutely didn't know HOW to do ANYTHING on her own. In all my years of business I've NEVER seen anyone soooo stupid!?! Nor only was it hard to make an appt. yesterday because she put me on hold and then the phone disconnected, I had to call back to make the appt. for today @4p.m. Then when I got there she didn't know how to put the coupon in had to cancel the original charge, then do it all over again. After at least a 20 minute wait she then tells me that nobody could locate my old records so I needed to fill out an update. This is all a bunch of crap!!! First of all just because she said you guys updated you computer systems and couldn't find me that's not my problem. That basically told me that I would have to fill out and answser a LOT of questions. I have had carpel tunnel surgery on both my wrists and they have been paining me lately so I told her I could take it home and fill it out. She needed it now. Instead of a comeback and stating that would result in cancelling today's appt. which would have been fine with me - she wanted me to do it there. Your business is being run with people with totally NO COMMEN SENSE. sHTAT GIRL DIDN'T EVEN KNOW ANYTHING OTHER THAT TO KEEP APOLOGIZING FOR HER SLOWNESS. Slowness is okay- I have been there-but in my business experience it's okay to let someone know that you're new and don't really know what your'e doing instead on continuing to say that the business has updated everything. I guess your business doesn't do continuing ed. for the girsl that only know the basics of the keyboatd. This girl got me so upset that I was raising my voice in the lobby for which I apologize. I really needed that massage today but I don't think I will ever come back
by Cheryl xxx.xxx.103.199
August 02, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
December 28, 2011
The are very efficient - wonderful atmosphere Excellent service. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Everyone in my community knows that they are the absolute best in the field.
by Anonymous
October 27, 2011
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