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Larry J. Portales, O.D.

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Larry J. Portales, O.D.
(23 Reviews)
> Get Phone Number & Directions
2401 S Stemmons Fwy., Suite 2000 Lewisville, TX 75067
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
February 20, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
Absolutely!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 17, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 02, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
September 21, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you recommend this provider to others?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider have reasonable prices?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 29, 2011
Was this provider's office clean?
It could have used some cleaning
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 27, 2011
Does this provider offer flexible appointment times?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 11, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too cold?
No, it was fine
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
April 30, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They always take that extra step to make me feel special. I always enjoy my appointments here. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Anonymous
April 29, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider give unbiased advice?
Yes
Would you refer this provider to a family or friend?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider use current and safe equipment?
Yes
by Anonymous
April 13, 2011
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Map and Directions
2401 S Stemmons Fwy., Suite 2000, Lewisville, TX 75067