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Rick J. Billings, O.D.

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Rick J. Billings, O.D.
(28 Reviews)
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3900 Clark Rd., Suite E-2 Sarasota, FL 34233
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. The office was very easy to locate. I didn't have any trouble finding it at all.
by Victim xxx.xxx.123.10
June 03, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I was left in the appointment room by myself, but they eventually returned. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Anonymous
March 06, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 20, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
November 14, 2011
Did this provider have reasonable prices?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider friendly?
Friendly Enough
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 03, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous
June 20, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
June 11, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
March 21, 2011
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Map and Directions
3900 Clark Rd., Suite E-2, Sarasota, FL 34233