Clifford L. Holt, O.D.

Clifford L. Holt, O.D.
6435 Nieman Road Shawnee, KS 66203
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Consumer Feedback

(60 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.95.140
April 06, 2012
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I did enjoy the seating they provided at this eye care facility. The chairs in the waiting room were very comfortable. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
by Anonymous
March 12, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you by name?
Sometimes, but not always
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 01, 2012
Great service, nice people, and super helpful
by Anonymous
February 18, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
February 13, 2012
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
February 09, 2012
Did this provider have reasonable prices?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's staff friendly?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 18, 2012
Was it easy to make an appointment with this provider?
Yes
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
January 16, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have reasonable prices?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
January 12, 2012
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider have reasonable prices?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 28, 2011
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