Todd B la Point, O.D.

Todd B la Point, O.D.
11611 Gravois Road Sappington, MO 63126
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I was given a polite greeting when I walked in. It was nice to be acknowledged. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They always made sure that I wasn't in any pain.
by Anonymous
December 03, 2011
Was this provider's office easy to locate?
Fairly Easy
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
September 06, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 06, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider prominently display their diplomas or business license?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the waiting area spacious?
Yes
by Anonymous
August 31, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was the waiting area spacious?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
August 08, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider listen to your input and concerns?
Yes
Did this provider have reasonable prices?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
August 08, 2011
Did this provider have reasonable prices?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
July 29, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider prominently display their diplomas or business license?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
June 29, 2011
It was easy to get the appointment time that worked for my schedule. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. This is a first class doctor: friendly and personal, skilled and focused, very thorough.
by Anonymous
June 03, 2011
Dr. Todd LaPoint is a wonderful doctor. I've been going to him quite a few years now and bring my children to see him as well. He is thorough, gentle and takes his time with you. He is good with the kids too. My only complaint is his office staff, they can be rigid at times, not notifying you when your insurance benefits for contacts run out at the end of the year and refusing to allow you to wait until the first of the year because it would be a hassle for them to return them. Spending over a $100 for contacts at Christmas time is a hassle for me too. Being an office manager of a doctor's office myself, I know this is not how you treat patients. Other than that, I Highly Recommend Dr. LaPoint without hesitation. He's worth the little annoyances of his office staff and they aren't too bad if you stick up for yourself.
by Anonymous
May 19, 2011
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