Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider remember you by name?
Sometimes, but not always
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!