Kenneth E Plank, O.D.

Kenneth E Plank, O.D.
Visual-Eyes 9648 N. May Ave Oklahoma City, OK 73120
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.251.178
July 18, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did your eye exam hurt at all?
Yes, it was extremely painful
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.211.46
April 25, 2013
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Would you recommend this optometrist to others?
I Already Have
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.84.112
February 19, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was the waiting area spacious?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider have helpful information available online?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Milissa xxx.xxx.66.234
February 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Diane xxx.xxx.79.218
July 09, 2012
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