Sandra Mackey, O.D.

Sandra Mackey, O.D.
optometry 8925 East 61Street Suite A Tulsa, OK 74133
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider rush your appointment?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 11, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you by name?
Sometimes, but not always
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
January 04, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
January 04, 2012
They always made sure that I wasn't in any pain. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by Anonymous
December 29, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
December 27, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 15, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
October 20, 2011
Did this provider listen to your input and concerns?
Yes
Was this provider's staff friendly?
Friendly Enough
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
October 18, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
September 13, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
September 08, 2011
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