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J Michael Thompson, DDS

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J Michael Thompson, DDS
(28 Reviews)
> Get Phone Number & Directions
5901 Encina Rd # B1 Goleta, CA 93110
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Randy P
November 09, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous
September 14, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Marti
July 18, 2011
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the toothpaste used during your cleaning enjoyable?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
June 20, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
April 25, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
April 19, 2011
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
April 13, 2011
Does this provider use current and safe equipment?
Fairly current
by Anonymous
March 22, 2011
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Map and Directions
5901 Encina Rd # B1, Goleta, CA 93110