I could tell that they took pride in their office's appearance. It is very welcoming and comfortable. It was very well organized and well taken care of with many warm details. They made the extra effort to make sure every question and concern I had was addressed. Dr. Fasanaro and his wife are always friendly and kind. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Dr. Fasanaro got back to me right away in an emergency. I was impressed because it was a holiday! It would be nice if they had longer hours.