I didn't wait long at all. My appointment started on time, . I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. They always go above and beyond to help me with anything I need Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.