Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.