Stacey W Russell, DDS

Stacey W Russell, DDS
22 Truck House Rd Severna Park, MD 21146
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Consumer Feedback

(41 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this dentist use current and safe equipment?
Yes
Was this dentist friendly?
Extremely Friendly
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
July 08, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office easy to locate?
Fairly Easy
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
June 16, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
April 12, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you experience unnecessary pain during your visit?
No
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
March 27, 2011
I had a large filling fall out. My dentist, who I have had for many years, was unable to fit me into his schedule for a week. I called Dr. Russell and she fit me in the next day. She quickly and painlessly put a temporary filling on my tooth....no more big hole in my mouth. Shortly therafter, we did a permanent filling, no pain, everything went very well. I would recommend Dr. Russell to everyone. She goes out of her way to make herself available to her patients.
by Andrea Leonard
March 15, 2011
This dental office that cares about their patients and the care they receive. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. Dr. Russell is always up to date on the latest, newest procedures and ideas in the field and does not hestitate to refer a patient if that may be the best for them. They make every effort to see that you get all the benefits that your insurance providers allow. They make an extra effort to get to know their patients to determine their needs. They always remember me and make me feel very important. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful, professional and consciencess. I just love this place. The staff is knowledgeable and well-informed. They were able to answer all my questions, except the ones they needed to have the dentists's input on. It was great to be able to talk to such a skilled staff. Everyone in my community knows that they are the absolute best in the field.
by Sabarkie
March 15, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure.
by Lydia Umlandt
March 15, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider remember you by name?
Sometimes, but not always
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 14, 2011
When I left my appointment, my mouth felt cleaner than it's ever felt. They did such a fantastic job. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Pete
March 14, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
by Anonymous
March 14, 2011
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