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John E Phillips, DMD

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John E Phillips, DMD
Dockside Dental
(51 Reviews)
> Get Phone Number & Directions
2533 Augustine Herman Hwy Chesapeake City, MD 21915
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Consumer Feedback

(51 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
Yes
by babycoach xxx.xxx.66.197
January 27, 2012
Dr. John is an old friend as well as our dentist, so I can vouch for his character as well as his superb dental skills! He is above reproach in every way, and very caring and skilled at the dental arts. His new "nautical" office is very comfortable and state-of-the-art, with a very friendly and helpful staff. Highly recommend!
by Miller Family xxx.xxx.11.58
January 21, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider give unbiased advice?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Does this provider remember you and your circumstances at every appointment?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
December 30, 2011
I HAVE BEEN A LONG TIME PATIENT OF DR. JOHN, SINCE I WAS ABOUT 7 OR 8 YEARS OLD AND I AM ALMOST 30 NOW! I HAVE BEEN TO MANY SPECIALISTS DUE TO BAD GENETICS WHEN IT COMES TO MY TEETH AND ENAMAL; I'VE HAD TO SEE OTHER DENTISTS ON OCCASSION FOR EMERGENCY SITUATIONS AND I MUST SAY, HE GIVES HIS PATIENTS THE ROYAL TREATMENT AND WOULD FOLLOW DR. JOHN'S PRACTICE ANYWHERE! HE IS THE BEST! FRIENDLY, CARING AND ALWAYS MAKES SURE THAT WHAT THE PATIENT NEEDS COMES FIRST!!
by KAIT
December 27, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 27, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous
December 05, 2011
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Lois
December 04, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
November 28, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Allen Orr
November 23, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
November 19, 2011
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Map and Directions
2533 Augustine Herman Hwy, Chesapeake City, MD 21915