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Jerry J Rotella, DDS

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Jerry J Rotella, DDS
(23 Reviews)
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8974 Columbia Rd Loveland, OH 45111
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Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I and my family have been seeing Dr. Rotella for over 20 years. He has always gone above and beyond to provide the best service and advice, even leaving his golf game for a weekend emergency when my son broke off his front tooth. The office runs like clockwork, is impeccable and efficient. The staff is highly professional and loyal to the practice. I've also been extremely impressed with the quality of the network of specialists he has referred for root canals, implants and orthodontia.
by Elaine Sharp xxx.xxx.227.229
January 28, 2012
Everyone in my community knows that they are the absolute best in the field. They made the extra effort to make sure every question and concern I had was addressed. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I was worried that the veneers and fillings I got would fall off quickly, but they lasted exactly as long as they were supposed to. They did a good job putting them on.
by D.Lulien
January 02, 2012
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
December 14, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
November 11, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 27, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
August 29, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I am going to refer everyone I know here. I absolutely love this place. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. My daughter has special needs and her teeth are a big problem. She has had 5 root canals, and 8 caps and even had to have a bridge recently. Dr. Rotella has always been so good to her. She loves everyone at his office, all the girls are fabulous too. I have talked to Dr. Rotella at his home on weekends, and even on New Year's day when my daughter has had a problem with her teeth. He has even come into the office before normal business hours to accommadate us on occasion and take care of her.I could go on and on about him, and still would not do him justice. He is a wonderful dentist and I would never go anywhere else, he is the best!
by Kim
July 19, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
July 11, 2011
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous
June 28, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by ponydeb
May 23, 2011
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Map and Directions
8974 Columbia Rd, Loveland, OH 45111