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Manalo Family Dentistry

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Manalo Family Dentistry
Manalo Family Dentistry
(25 Reviews)
> Get Phone Number & Directions
2414 Lytle Rd # 106 Bethel Park, PA 15102
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.254.17
January 12, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. This provider has very little helpful information available online, and what they do have is hard to find. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly.
by Seth Robbins
November 11, 2011
I did experience some pain that I felt could have been avoided, but it wasn't too bad. They were a little too argumentative and angry. They didn't seem like they wanted to listen to almost everything I had to say. They don't really take that extra step to make me feel special. I'm just another client to them. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. I first visited this office on 10/05/11 because i had broken a tooth and lost a filling,after cleaning and x-rays i was told i needed a root canal on the broken tooth,and several of my prior fillings would need attention.I was given an appointment on the 24th of oct. At this appt. two of the three fillings were repaired and the third was not completed due to pain while drilling,a temporary filling was used and another visit was scheduled. The broken tooth that was the reason for my first visit was still NOT fixed. After the visit i stopped in the office to ask some questions and it was closed for lunch. I called later and spoke to a different dentist about some of my concerns. my next appointment was to be 10/31/2011. On the 27th of october i recieved a letter from the doctors office stating that Dr. Manalo was no longer comfortable treating me as a patient,and had cancled my appt. on the 31st. While he did offer to attend any emergency condition for thirty days,Who would take him up on his offer,NOT ME. To clarify no one in the office was angry or argumentative as stated above. However, i was given curt brief answers to my questions. In the short time i had dealt with this Dr.manalo i never felt that he was listening.I was told on my first visit that i had GOOD insurance,and i guess that is what is important to Dr. Manalo. I will be reporting his conduct to my ins. provider and NOT recomending his services. STAY AWAY.
by mike
October 28, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
October 26, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
by Anonymous
September 13, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
August 11, 2011
Does this dentist use current and safe equipment?
Fairly current
Does this provider treat every client equally?
Yes, they don't show favoritism
Were you able to watch TV during your dental procedure?
No, I was very disappointed
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous
July 19, 2011
The tooth extraction was excellent. The problem is with Dr. Manalo's office staff. They charged my bill to my ex wife's account even after I told them that I was divorced. I requested that my total bill be charged to my mastercard at the conclusion of my second visit. They not only didn't charge my card but they foaled up everything so badly that my exwifes account was turned over to a collection agency even though she hadn't been to the dentist for many years.

When my ex wife called their office, the girl lied about my informing her that we were divorced and that I tried to pay the bill with my charge card when I was in the office. Secondly, why would my ex wife's name be on the bill when I am the one who got the extractions. I will NEVER go back. The secretary is a liar and my ex wife's credit is now in jeapardy.
by Larry
July 12, 2011
Did this dentist answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was the waiting area spacious?
Yes
by Anonymous
July 12, 2011
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. They were very polite and helpful and made sure that I had everything I needed. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while.
by lang
May 12, 2011
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Map and Directions
2414 Lytle Rd # 106, Bethel Park, PA 15102