James P. Cassidy

James P. Cassidy
1045 Atlantic Avenue Long Beach, CA 90813
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
My first appointment went O-K...just the normal "Meet and Greet" with my session time at 45 minutes. on my second appointment he was seven minutes late by starting my session at 12:07PM, He dismissed a point I was trying to make and actually cut me off in mid sentence. When I told him I was interested in CBT for my OCD, he said "that's just a passing fad and talk therapy would be best for me". CBT is highly recommended for OCD patients. Then he took a personal phone call that lasted about 4 to 6 minutes-I was four feet away from him and could hear the other person talking and due to the subject matter which made me feel very uncomfortable. Lastly, he ended my session at 12:38pm.
He seemed distracted the whole time and I believe it was due to a family matter that he was dealing with (I overheard quite a lot from that phone call). Life happens to all of us and due to the nature of the family matter, Jim should have rescheduled my appointment in order to give full attention to his personal needs instead of multitasking. As a patient, it made me feel that I was not important to him and that he wasted my time..
by Jeff F xxx.xxx.127.89
June 15, 2015
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Ken xxx.xxx.29.234
September 06, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider offer flexible appointment times?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 19, 2012
Would you recommend this provider to others?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
April 21, 2011
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