Was this provider's office too cold?
No, it was fine
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously