Thomas B Day, MD

Thomas B Day, MD
7001 JOHNNYCAKE ROAD WINDSOR MILL, MD 21244
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Consumer Feedback

(51 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this dermatologist use current and safe equipment?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
December 07, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 05, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this dermatologist friendly?
Extremely Friendly
Do you feel that you could have received better service somewhere else?
No, I don't think so
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 28, 2011
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
November 26, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I was given a polite greeting when I walked in. It was nice to be acknowledged. They have a very good professional reputation. I know that I'm under the care of an expert. They are always prepared for my appointment and remember everything about me. They paid close attention to me and all of my questions were answered.
by Jill
November 08, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
October 27, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this dermatologist use current and safe equipment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
October 19, 2011
Did you feel safe in this provider's care?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this dermatologist's staff friendly?
Yes
by Anonymous
October 17, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider have reasonable prices?
Yes
Would you refer this provider to a family or friend?
Yes
Was this dermatologist friendly?
Extremely Friendly
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
September 20, 2011
Was this dermatologist's staff friendly?
Friendly Enough
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
September 09, 2011
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