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Jodi S Grossfeld, MD

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Jodi S Grossfeld, MD
(41 Reviews)
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5000 CIVIC CENTER DR SAN RAFAEL, CA 94903
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider remember you and your circumstances at every appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous
July 28, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
July 13, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
July 12, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider have reasonable prices?
Yes
by Anonymous
July 11, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 06, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They always take the time to listen to me. I know they really care about me and what I have to say. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Getting an appointment at this office wasn't too difficult. Their prices were pretty high, but I've had to spend more at other places.
by patient
July 05, 2011
Was this dermatologist friendly?
Friendly Enough
Was this provider's office clean?
Yes everything was neat and sterile
Did this dermatologist answer all of your questions?
Yes
by Anonymous
June 28, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
June 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider late to your appointments?
No, they were on time
Was this provider's staff friendly?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
April 21, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
March 17, 2011
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5000 CIVIC CENTER DR, SAN RAFAEL, CA 94903