Dwight F Matthias, MD

Dwight F Matthias, MD
667 KINGSBOROUGH SQ STE 300 CHESAPEAKE, VA 23320
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat their staff well?
Yes, they treat their staff with respect
by John Dempsey xxx.xxx.157.27
February 14, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider promptly return your phone calls?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you leave the office feeling satisfied with your visit?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.145.46
October 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.216.188
September 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.221.200
September 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.51.147
June 11, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider answer all of your questions?
Some were answered
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
February 25, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider give unbiased advice?
Yes
Was this endocrinologist's staff friendly?
Yes, they went above and beyond
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
February 24, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous
February 06, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
January 30, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I was really able to get a lot of information after my visit, and I left feeling a renewed sense of hope. I was definitely satisfied with the level of care I received here. They were absolutely amazing and make others in the same field look like beginners.
by John Koonce
January 25, 2012
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