Charles W Stine, OD

Charles W Stine, OD
4 PENDLETON ST MIDDLEBURG, VA 20118
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.67.242
May 17, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Anonymous
February 26, 2012
Did this provider answer all of your questions?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
February 23, 2012
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
February 18, 2012
Was this provider's staff friendly?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you going to visit this provider again?
Sure
by Anonymous
February 08, 2012
They have really great customer service here. They always put their customers first, regardless of the situation. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They didn't pressure me to buy anything I didn't need, which I really appreciated. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Anonymous
November 09, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
October 12, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 10, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
April 21, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Anonymous
April 13, 2011
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