Ender A Adam, OD

Ender A Adam, OD
8350 TRAFORD LN SPRINGFIELD, VA 22152
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you refer this provider to a family or friend?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 04, 2011
Were you able to relax during your appointment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
No, I always have to remind them
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
September 27, 2011
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by Anonymous
September 06, 2011
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
September 02, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
August 08, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
August 05, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Did this provider answer all of your questions?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
July 31, 2011
Was this provider's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
July 29, 2011
Are you going to visit this provider again?
Without a doubt!
by Anonymous
July 13, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. It was easy to get the appointment time that worked for my schedule. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Anonymous
July 01, 2011
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