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John M Ely, OD

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John M Ely, OD
(57 Reviews)
> Get Phone Number & Directions
869-C JOHN MARSHALL HWY. FRONT ROYAL, VA 22630
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were you able to relax during your appointment?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
February 10, 2012
Did they follow up with you after your appointment?
Yes.
Did this optometrist provide you with an accurate prescription?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
February 06, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
by Anonymous
February 06, 2012
Did this provider have reasonable prices?
Absolutely!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
January 30, 2012
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 27, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
January 11, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Anonymous
January 10, 2012
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It is obvious that their office is cleaned regularly. It was fantastic.
by Anonymous
December 06, 2011
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 30, 2011
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous
November 03, 2011
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Map and Directions
869-C JOHN MARSHALL HWY., FRONT ROYAL, VA 22630